There are certain subjects that I tend to handle by e-mail rather than posting them on the blog. I very much prefer (and ask) that when people e-mail me they let me post their question (in anonymized form) and its answer so that others can benefit from it, but sometimes, if the issue is especially sensitive, I’ll handle it by e-mail instead.
One case where I tend to do that is when people feel that they may have done something that God will not forgive them for–something unpardonable.
The reason that I tend to help people like that via e-mail is that I don’t want to stir up worries unnecessarily in other readers, who may be scrupulous. I mean, if you’re scrupulous and you’d never thought that Sin X is unpardonable then why should I make your life harder by publishing a blog post entertaining the question that it is. Even if I offer sound arguments for why God forgives Sin X, you’d probably rather not have even known about the issue–at least if you’re scrupulous.
I feel it’s important to help people who are afraid that they have done something that will permanently damn them. It’s a common worry that affects a lot of people at some point during their lives, and it’s an absolutely terrifying position to be in, so I want to help people who are at that point, and I want to do so without stirring up fears needlessly in others.
Thus far my solution has been handling queries like that largely by e-mail, but this limits the potential good that the answer may do. What I’d rather do is write the answers in some kind of web-based repository where they can benefit multiple people–but without needlessly stirring up fears.
This would also have the benefit of letting people go back to the repository when they need to in order to calm their fears. I had one person write me, and I sent him material that he found helpful, and he’d re-read my e-mails to comfort himself whenever he got fearful, but then his e-mail crashed and he lost them all. (Fortunately, I was able to pull them up out of my e-mail and re-send them.)
A key element in doing that would be to break the subject up in to little chunks so that the fearful could read those chunks that applied to them and not the ones that didn’t.
There are also certain chunks that I’d want to make sure that almost everyone reads (e.g., the fact that the story of the Prodigal Son was given to us precisely in order to stress the fact that you can begin as a son of the Father, then go off into horrible, horrible sin, and still come back and be forgiven, which serves as a reference point for God’s mercy that has to be kept in mind when reading other passages).
The question is how to present these little chunks to the reader in the best way, and that’s where I’d like advice from people.
Two plausible options occur to me. There may be others also, and if so I’d like to hear about them, but here are the two I’m thinking about at the moment:
1) The Minimally-Tagged Presentation
In this version I’d have a list at the top of the page of the things I think virtually everyone should read. I’d advise people to click on these things and read them.
Below this would be a list of answers to the particular things that worry people. The items on this list would be very brief and as non-descriptive as possible (i.e., minimally tagged) so as not to stir up needless fears. For example, many entries in the list might just be the citation of a scripture passage (Book X, Chapter Y) and nothing else. That way if you were having a fear that something in Book X, Chapter Y meant that you were irretrivable damned, you could click on that link and find out why this isn’t the case.
I could then tell people to read only the entries that are actually bothering them and, if they’re not sure what the reference is for the passage they have in mind, I could provide a link to a searchable Bible so that they could look up the reference and know what to click on.
The drawbacks of this approach are the facts that (a) some people may click on things that aren’t bugging them (in fact, some people may have anxiety over what’s under all the different links that they start clicking them just to find out) and (b) they may not be able to figure out what one that want to click on, even if I provide a link to a searchable Bible.
2) The Non-Tagged Version
This version would start out with links to the chunks that I think almost all of the fearful should read, as before, but it would not have the second list. Instead, it would have a search box, and you’d enter search terms relating to your fear and be given results you could click on to read the corresponding chunks. The idea here is that you wouldn’t even see things that weren’t already bugging you, and so they wouldn’t raise needless fears.
The drawbacks here are (a) people might not enter the right search terms (they misspell things, use different abbreviations for biblical books, use different translations that use different vocabulary) and might miss the material was there to help them, and (b) they might generate too many results and see things that end up stirring up new fears anyway (e.g., the word "unpardonable" or "unforgivable" might show up in almost every item in the repository, and if they wouldn’t the word "and" or "the" would).
The latter problem might be ameliorable if I were able to get someone to do me a custom search function that would only accept certain terms, but that could exacerbate problem (a) at the expense of curing problem (b).
So I’m not sure what to do.
I’d like to find a way to use technology to provide help for people on these points without the risk of placing greater burdens on them, but it seems like some degree of risk will be unavoidable, and it isn’t clear which of these approaches (if either) is the better. There may also be a third approach that I’m not even considering.
My question for you–particularly if you are someone who struggles with these kinds of issues–is what you think. Which approach do you think would be most beneficial–and, if you think you have a better solution than either of them–what it is.
Much obliged for the feedback, folks!
BTW, I *totally* understand if folks would prefer to comment anonymously on this one. Just make up a new, temporary handle for yourself. That’ll make the discussion easier than if we have a bunch of anonymous blanks.